Privacy Policy

• Account Registration: When you register for a Chainstream account, we collect your name, email, organization name (optional), password, and blockchain wallet addresses (where applicable).
• API Usage: When requesting API keys or accessing paid features, we may collect billing information and payment details.
• Support and Communications: If you contact us for support or feedback, we collect your communications and any additional data you provide.
• Token Submissions: If you submit token updates or use services like our Token Info Update Service, we may collect metadata, token images, social links, and related information.

• Log Data: Includes IP address, browser type, operating system, referring URLs, device identifiers, timestamps, API call metrics, and user agent.
• Usage Analytics: We automatically track API usage (including topic subscriptions, query volumes, and response times) to improve performance and ensure fair usage.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze usage, and personalize content. These include essential, analytics, and preference cookies.

• Integrations: When you integrate your Chainstream account with third-party tools (e.g., wallets, exchanges), we may receive related data as permitted by those services.
• Publicly Available Blockchain Data: We index and associate blockchain data that is already publicly accessible, including wallet addresses and transaction histories.

We share information with third-party providers who help us operate and secure our Services, such as:

• Hosting and cloud infrastructure providers
• Payment processors
• Customer support platforms
• Analytics tools

We may share anonymized or aggregated usage data with partners to improve joint offerings or analytics platforms.

We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect the rights and safety of Chainstream and our users.

If Chainstream is involved in a merger, acquisition, asset sale, or bankruptcy, your data may be transferred to the acquiring entity.

You can manage cookie settings directly in your browser or via our cookie banner (where applicable).

You can update or delete your account information at any time by logging into your Chainstream account. To request deletion, email us at privacy@chainstream.io.

You may opt out of marketing emails by clicking the “unsubscribe” link in any marketing communication. You will still receive essential service-related emails.

Depending on your jurisdiction, you may have rights including:

• Accessing the personal data we hold about you
• Requesting correction or deletion of your data
• Objecting to or restricting certain data uses
• Requesting data portability

To exercise these rights, contact privacy@chainstream.io. We will verify your identity and respond as required by law.

Our Services are operated globally. If you are accessing the Services from outside the United States, you understand and consent to the transfer, storage, and processing of your data in the U.S. or other countries with different data protection laws.

We retain your data only as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.