Timeouts and Heartbeats

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Overview

To maintain an active WebSocket connection, you need to understand how timeouts work and how to use heartbeat messages.

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Connection Timeout

The server will automatically close any connection that hasn’t received a message in the last 60 seconds. This helps maintain server resources and clean up stale connections.

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Heartbeat Messages

If you are subscribed to a channel that doesn’t receive regular messages (less than once every 60 seconds), you should send heartbeat messages to keep your connection alive.

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Ping Format

Send a ping message in this format:

{
  "method": "ping"
}

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Pong Response

The server will respond with:

{
  "channel": "pong"
}